Aviation know-how in the service of your travel expertise
The group's founding brand, Passagers Assistances Services puts its aviation know-how at the service of travel agencies and tour operators, extending their travel expertise to where it meets the constraints of the field: a welcome, a smile, a human presence from the first meter to the last.
Our history
Founded in 1998, Passagers Assistances Services grew out of a simple observation: whether the trip is for business or for leisure, everyone wants it to go without a hitch.
Experience has shown us that this is not always the case: strikes, cancellations and delays, amplified by an ever-growing flow of travelers through airports, train stations and ports.
As low-cost carriers have grown, human service has become scarce and passengers run into walls of formalities.
PAS is the answer.
Our services
Our agents welcome your passengers on departure or arrival and guide them through every travel formality.
Printing and delivery of tickets, boarding passes, visas, vouchers and last-minute travel documents.
Online check-in and advance seat assignment.
Strikes, delays, overbooking: direct liaison with the agency and the receiving agents at destination.
What sets PAS apart
- More than 20 years of continuous operational experience
- Teams on duty 24 hours a day, 7 days a week
- Multimodal know-how: airports, train stations and ports
- A dedicated client management platform
